Just writing to Permit you know inspite of The problem in attending to my destination on March 2, 2016, as well as disappointment I'd Using the scheduling from you, I had been very pleased with the staff at Charlotte, North Carolina. Everything I came in contact with had been most helpful and kind.
I'm unfortunate to say I am dissatisfied in American Airline’s dealing with of the issue. We hardly ever been given our luggage right up until late inside the day on March 13th. To add insult to damage we have been charged $twenty five per bag by American Airways for our return flight dwelling Regardless that we didn’t pay back to check our luggage on the way to the Virgin Islands.
I are attempting to make contact with the airline for over one hour without any results. what are my options?
I happen to be traveling with American Airlines for quite some time now and am now really stunned at a recent occurrence. I had just gotten back from getaway to see that my suitcase was missing. American Airways explained to me I used to be alleged to get it again the next day, however I only got it two days later and located that my suitcase had been ripped open and wrecked.
I purchased an airline ticket by way of expedia for vacation in March 2016. the data acquired with my purchase indicated that I should really Call the airline for seat assignment. Today, I contacted the airline, great consumer service . Even so, I used to be educated that because I didn't procured my ticket straight from your airline, there would be a demand for me to acquire a seat.
To start with, large thanks and shout out for your Cust Svc rep Laura. She is quite friendly and was in a position to wikipedia reference deal with my trouble promptly. You ought to feel incredibly fortuitous to have her being an employee.
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I have to admit which i was selfishly delighted in order to reserve my flight ahead of all your other clients and which the agent was ready to eliminate the charges.
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I would really like a credit history for a flight we skipped from Phoenix to Spokane. We missed the flight since it took us so lengthy to get thru customs. We ended up traveling from Mazatlan and heading thru customs in Phoenix.
At sign in for flight 2356 my bag was viewed by staff as outsized. Positioned in measurement Examine & was 1 inch to tall . My gripe- my husband with identical bag wasn't ( diff colour) requested to dimensions Verify. observed various of course way too tall baggage previous Verify pt. your getting rid of $.